First and foremost, it is always about the coffee. Our certified cuppers, who collectively have over 70 years of experience, excel at sourcing not only the finest coffees available, but those that meet the taste profiles of our customers’ custom blends. Constantly honing this rare skill requires dedication, discipline, and attention to detail – this ensures that your custom blends remain consistent, from batch to batch and year to year.
Packaging capabilities range from 5-pound institution bags to 8g pod packs and virtually everything in-between. Each package is gas flushed using nitrogen to preserve freshness and ensure a perfect cup of coffee, every time. Heritage Coffee also blends and packages powdered products, most notably hot chocolate and cappuccino, in a segregated part of our facility.
Perhaps the most important thing that we do is consult our customers, helping them realize their projects into viable and profitable products. We are also keen to innovate, being one of the first North American roasters to offer biodegradable packaging options to our customers.
Our Core Values
We take care of our customers and each other. We bring our best to everything we do and take pride in consistently delivering the highest standards of quality and service.
Our success is rooted in great people working together to foster strong partnerships with our customers and with one another. We appreciate the importance of our individual contributions, support each other, and strive to exceed expectations. We put the needs of our customers and our team ahead of our own.
We build lasting relationships based on trust that we earn and protect every day – through honesty, reliability, adherence to our standards for safety and quality, and by doing the right thing. We communicate openly and respectfully and conduct ourselves with the best of intentions. We are easy to trust and offer trust in return.
We are committed to roasting and delivering excellent quality coffee each and every time. We believe excellence in the little things adds up to excellence in the big things, knowing there is always room for improvement. We continually look for better ways of doing things, bring our ideas forward, and help each other do excellent work.